For Karim · live preview
Perfect database matches
from flawed human speech.
Your Retell agent hears a half name, a wrong store number, a misspelled city. The matcher turns that into one resolved site, one guard, and a confidence score, before the call ends. Built as a clean service, not a tangle of nodes.
Incident resolved
98%Confident
Ralphs #42
Riverside, CA
Jose Martinez
Guard II, on roster
“Jose... the Ralphs in Rverside... store 42?”Forwarded
Live demo, running on Claude
Garbage in. One confident match out.
This is the raw transcription a caller actually leaves: partial name, wrong store number, a misspelled city. Hit run. The matcher scores every candidate, shows its work, and resolves the single most probable site and guard, then hands the incident off to your stack.
Retell transcriptvoice intake
No clean fields. Just what the caller said.
Hit run. One resolved site, one guard, the score behind the decision, and the dispatch, all from the messy transcript.